Shipping Policy:
Effective Date: January 7, 2025
At Glam Cite, we aim to provide fast, reliable, and affordable shipping options for all our customers. Below are the details of our shipping policy:
Shipping Options and Costs:
We offer a variety of shipping options to suit your needs. Shipping costs are calculated at checkout based on your location and the shipping method selected. We provide standard, expedited, and express shipping options for both domestic and international customers. Shipping costs will be displayed before you confirm your purchase, so you know exactly what you are paying.Order Processing Time:
Orders are processed and shipped within 1-2 business days, Monday through Friday. Orders placed on weekends or holidays will be processed on the next available business day. Please allow additional time during peak seasons such as holidays, when order volumes may be higher than usual.Domestic Shipping (within the USA):
We offer domestic shipping to all 50 states. Delivery times for domestic orders vary based on the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited options may reduce this to 2-3 business days. Shipping times are estimates and are not guaranteed, as they depend on carrier schedules.International Shipping:
We offer international shipping to select countries. Shipping rates for international orders vary depending on the destination. Please note that international orders may incur customs duties, taxes, and fees, which are the responsibility of the customer. Delivery times for international orders typically range from 7 to 14 business days, depending on the destination and shipping method.Shipping Confirmation and Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use the provided tracking number to track your package and get updates on its delivery status. If you experience any issues with tracking or delivery, please contact our customer support team.Shipping Restrictions:
Some products may not be eligible for international shipping due to restrictions imposed by certain countries. If this is the case, you will be notified at checkout, and we will do our best to suggest an alternative solution. Glam Cite is not responsible for any shipping delays or issues caused by customs clearance in the destination country.Incorrect or Incomplete Address:
It is important to provide an accurate and complete shipping address when placing your order. If an incorrect or incomplete address is provided, Glam Cite is not responsible for any delays, non-delivery, or extra charges incurred due to address corrections. If you realize that you have made an error in your shipping information, please contact us immediately to make the necessary changes.Damaged or Lost Packages:
While we take great care in packing and shipping your order, Glam Cite is not responsible for items that are lost or damaged during transit. If you receive a damaged or defective item, please contact us immediately, and we will assist you with a return or exchange. For lost packages, please check with the carrier, and if necessary, we will file a claim on your behalf.Free Shipping Promotions:
From time to time, Glam Cite may offer free shipping promotions. The conditions for free shipping (such as minimum purchase amount or eligible shipping methods) will be clearly stated on the website or in the promotional offer. Please note that free shipping is available only for specific regions and may not apply to international orders.Shipping Delays:
Shipping delays may occur due to unforeseen circumstances such as extreme weather conditions, natural disasters, or carrier issues. While we strive to provide accurate shipping estimates, we cannot guarantee delivery dates and are not responsible for delays outside of our control.
If you have any questions regarding shipping or need assistance with your order, feel free to reach out to our customer support team at info@glamciteino.com or call us at (218) 843-3365.