Sales Policy

Effective Date: March 6, 2025

At Glam Citeino, we aim to provide a seamless and enjoyable shopping experience for all our customers. Our Sales Policy outlines important details regarding the purchasing process, payment, order fulfillment, and customer responsibilities. Please review the following policy to better understand our sales procedures.

1. Order Acceptance and Pricing
All orders placed with Glam Citeino are subject to acceptance and availability. We reserve the right to cancel or refuse any order, at our sole discretion, even after an order confirmation has been issued. Reasons for order cancellation may include pricing errors, product unavailability, or fraud detection.

Product prices listed on our website are in USD and may be subject to change without notice. While we make every effort to ensure accurate pricing, errors may occur. If an incorrect price is displayed for an item, we will notify you and provide the option to either accept the correct price or cancel your order.

2. Payment Terms
We accept various forms of payment, including credit cards, debit cards, PayPal, and other secure payment methods available at checkout. Payment is due at the time of order. By placing an order, you authorize Glam Citeino to charge the total order amount, including taxes, shipping fees, and any applicable discounts.

Payment is processed securely using encrypted technology to ensure the safety of your financial information. If your payment method is declined or there is an issue processing your payment, we may cancel your order and notify you of the issue.

3. Order Fulfillment and Shipping
Once your order has been processed and payment confirmed, we will begin fulfilling your order. Orders typically ship within 1-3 business days; however, during peak seasons, processing and shipping times may be slightly longer.

Shipping fees will be calculated at checkout based on the delivery address and shipping method you select. You will receive an email confirmation with tracking information once your order has shipped.

4. Sales Tax
Sales tax will be applied to your order based on the shipping destination, where required by law. The applicable tax will be displayed at checkout before you confirm your order.

5. Cancellations and Modifications
Once an order has been processed and shipped, we cannot cancel or modify it. However, if your order has not yet been processed or shipped, you can contact us to request a cancellation or modification. Please reach out to our customer service team at info@glamciteino.com or call (218) 843-3365 for assistance.

6. Order Confirmation
After placing an order, you will receive an order confirmation email with details of your purchase. Please review the information carefully. If there are any discrepancies or if you have not received a confirmation email within 24 hours, please contact us immediately to resolve any issues.

7. International Orders
We do accept international orders, and the shipping cost will be calculated at checkout. Please note that international customers are responsible for any customs duties, taxes, or import fees that may be imposed by their country. Glam Citeino is not responsible for these additional charges, and we recommend checking with your local customs office for more information on potential fees before placing an order.

8. Promotions and Discounts
From time to time, we may offer promotions, discounts, or special deals on certain products. These promotions will be advertised on our website and are subject to specific terms and conditions, including expiration dates, product eligibility, and limitations on usage. Discounts cannot be applied retroactively to past purchases and cannot be combined with other offers unless specified.

9. Returns and Refunds
If you are not completely satisfied with your purchase, Glam Citeino offers a flexible return and refund policy. Please refer to our Refund and Return Policy for detailed instructions on how to initiate a return or request a refund.

10. Customer Responsibility
As a customer, you are responsible for providing accurate shipping and billing information when placing an order. Glam Citeino is not responsible for delays or errors caused by incorrect or incomplete information. If there are issues with the address provided, please contact us immediately for corrections.

11. Contact Us
If you have any questions or concerns regarding our sales policy, feel free to reach out to our customer service team at:

Email: info@glamciteino.com
Phone: (218) 843-3365
Address: 320 Forest Ave, Hallock, Minnesota (MN), 56728

Thank you for shopping with Glam Citeino. We appreciate your business and are here to ensure you have an outstanding shopping experience.