Payment Policy

Effective Date: March 6, 2025

At Glam Citeino, we strive to make your shopping experience as smooth and secure as possible. Our Payment Policy outlines the payment methods we accept, the security of your financial information, and other important details related to payments for products purchased on our website. By making a purchase, you agree to the terms of this policy.

1. Accepted Payment Methods
We accept the following payment methods for online purchases:

• Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
• PayPal: You can use your PayPal account to securely process your payment.
• Other Payment Methods: We may offer additional payment options, such as Apple Pay or Google Pay, depending on availability at checkout.

2. Payment Processing
When you place an order, your payment will be processed securely through encrypted technology. All transactions are handled by trusted payment gateways to ensure your payment information is protected. Glam Citeino does not store your payment details on our servers. Your credit card information and other sensitive data are processed through secure, third-party systems.

3. Payment Authorization
By submitting an order and providing payment details, you authorize Glam Citeino to charge the total order amount, including any applicable taxes, shipping fees, and discounts, to the payment method you provide. If your payment is declined or cannot be processed, we may contact you for an alternative payment method or cancel your order.

4. Billing Information
To prevent fraud and ensure smooth processing, we require accurate and complete billing information. This includes your name, address, phone number, and payment details. If the billing information provided does not match the information on file with your bank or payment provider, we may request verification before processing your order.

5. Sales Tax
Sales tax will be applied to your order based on the shipping destination, where applicable. The applicable sales tax rate will be calculated and displayed at checkout before you confirm your purchase.

6. Order Confirmation and Receipt
Once your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase, including your order number, items purchased, total price, and shipping information. This email serves as your receipt for the transaction.

7. Pre-Orders and Backorders
If you place an order for a pre-order item or a backordered product, your payment will be processed at the time of purchase. You will receive a notification when your item ships. If the product becomes unavailable or delayed, we will inform you as soon as possible and offer alternatives or a refund.

8. Security of Payment Information
We are committed to keeping your payment information secure. We use industry-standard encryption (SSL) to protect your personal and financial details. However, while we use secure payment processors, no method of online transaction is entirely risk-free. We recommend you follow best practices for online security, such as ensuring your computer is up-to-date with security software.

9. Currency
All prices listed on the Glam Citeino website are in US Dollars (USD) unless stated otherwise. If you are purchasing from outside the United States, your bank or payment provider may charge additional fees or currency conversion charges.

10. Failed Payments
If your payment fails for any reason (e.g., insufficient funds, expired card, etc.), we will attempt to contact you to resolve the issue. If we are unable to process your payment or resolve the issue within a reasonable time frame, we may cancel your order. You may place a new order with a valid payment method at any time.

11. Payment Disputes and Chargebacks
If you dispute a charge, we encourage you to contact us directly to resolve the issue before initiating a chargeback with your bank. We are committed to customer satisfaction and will work with you to resolve any payment issues.

12. Contact Us
If you have any questions or concerns about our Payment Policy or need assistance with your payment, please feel free to contact us:

Email: info@glamciteino.com
Phone: (218) 843-3365
Address: 320 Forest Ave, Hallock, Minnesota (MN), 56728

Thank you for shopping with Glam Citeino. We are dedicated to providing a secure and positive experience for all our customers.